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What I studied, and which skills I nurtured
I studied at the University of Toronto from September 2019 to April 2023. I earned an Honours Bachelors of Arts with a double major in sociology and French.
I'm a student at Seneca Polytechnic. I'll earn a technical communication certificate in December 2025.
I'm also an avid cook, baker, and nail painter, but that's neither here nor there.
What's here on this page is an overview of what my studies entailed and the skills I gained from them.
My background in sociology
I break down sociology, the skills I learned in this field, and how they translate to technical writing.
Understanding sociology
Broadly speaking, sociology is the study of society. It's a social science.
Specifically speaking, it's the study of social groups and how the society they live in shapes their behaviour, relationships, and interactions.
You and I, we don't exist in our own little vacuums. We're surrounded by and influenced by our loved ones, our neighbours, our classmates, our workplaces, our governments, our media, and so many other collections of people and cultures.
By learning to account for the background that any one person can have—as a reader, user, or client—I can greatly empathize with anyone and understand their needs to create polished, user-focused content.
Of course, I create that user experience with the help of other skills I learned from sociology, as discussed below.
My skills from studying sociology...
...and how these skills translate to technical writing
Research design
Research and data analysis
Empathizing with common or unique experiences
Writing informed content
Cultural competency in global projects
Oral and written communication skills
When creating technical documentation and content strategies, I thoroughly research and analyze user needs so that I can fulfill them in ways that may be new to you.
Understanding how societal factors affect specific groups allows me to understand every background. I'm all about helping any user—regardless of their environment, ability, or level of knowledge.
That means I'm all about helping you with any project—whether you work with tech, UX, marketing, and more.
My background in technical communication
I break down technical communication, the skills I learned in this field, and how they translate to my work (in technical writing and beyond).
Understanding technical communication
Technical communication is about turning the complex into the simple. It's about using plain language and readable structures to create content that everyone can use.
It's about always keeping the user in mind, whether I'm creating:
full guides
articles in a help centre
detailed style guides
fun website copy
My skills from studying technical communication...
...and how these skills translate to the work I do today
Writing in plain language
Creating accessible content
Authoring tools (Adobe FrameMaker, Adobe Acrobat, MadCap Flare)
Collaboration tools (Asana, Confluence, GitHub, Jira, Notion, Trello)
AI tools (ChatGPT, Claude, Perplexity, Copilot)
Editing tools (Hemingway, ProWritingAid, Zotero)
Document design
User experience (UX) design
User research
Website design
UX writing
Writing in plain language maintains my communication skills with users and team members. I always share concise, purposeful info.
Using various tools to improve efficiency—by myself or with my team—I consistently write and design content that deeply considers a user's needs through every feature, process, and problem they might encounter.
And it doesn't have to be formal! By viewing my content as an extension of your brand, I can create anything—articles, documentation, copy, you name it—that perfectly aligns with the voice (and info) you need.
Want to get to know my skills better?
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